سياسة الاستبدال والاسترجاع

NoSound store policy for exchange and return is a special policy to ensure the validity of the purchase process on sound basis between the site management and customers, so you can review its main provisions through the following: Users must fully agree to all policies. The store has the right to refuse any exchange or return without the user submitting a request and mentioning the reason. The exchange is done within 7 days of order confirmation, and the return is within 3 days of that. The store refuses exchange and return if the product is damaged due to misuse, opened, or its properties have changed. The store also guarantees that upon receiving the product at the doorstep, the customer has the right to return it to the store if it does not meet their satisfaction. The customer has the right to choose either compensation with another product if it has any defect or a full refund. If the product is damaged due to shipping or delivery, the user must attach a clear picture of the damage, send the product code, and a picture of the purchase invoice, and another product will be sent or the money will be refunded without deducting any costs related to shipping or delivery.